Privacy Policy

We care about the security and transparency of your data processing.

1. Data Controller

The data controller is AvatarSpark (contact: [email protected]). For privacy matters you can also write to: [email protected].

2. Scope of Processing

We process data provided via the demo request form (full name, email address, company – optional, message) and technical data related to the use of the website (e.g., IP address, cookies identifiers, interaction data).

3. Purposes and Legal Basis

  • Handling inquiries and communication (GDPR art. 6(1)(b) or 6(1)(f)).
  • Website maintenance, security, analytics, statistics (GDPR art. 6(1)(f)).
  • Own marketing and showcasing AvatarSpark features (GDPR art. 6(1)(f)).

4. Data Recipients

Data may be entrusted to trusted IT providers (hosting, analytics) and tools required for the platform to operate, including AvatarSpark scripts loaded from api.avatarspark.com (widget and tracker).

5. Cookies and Third‑Party Scripts

The website may use cookies and external libraries (e.g., AvatarSpark scripts) to support avatars, statistics, and user experience improvements. You can manage cookies in your browser settings.

6. Retention

Form data are stored as long as needed to handle your inquiry and for potential follow‑up, and technical data as required for statistics, security, or until consent is withdrawn (where applicable).

7. Your Rights

You have the right to access, rectify, erase, restrict processing, object, and data portability. To exercise your rights, contact us. You can also lodge a complaint with your supervisory authority.

8. Voluntary Provision

Providing data is voluntary but necessary to handle your request via the form. If you don’t provide it, we won’t be able to respond.

9. Changes

This policy may be updated. The new version will be published on this page with an effective date.